Shipping policy
At Cedarz, we are dedicated to delivering your handcrafted skincare essentials with care, speed, and reliability. We proudly ship to all provinces and territories across Canada, ensuring that customers from coast to coast can experience the benefits of natural, high-quality self-care.
Shipping Across Canada
- We ship Canada-wide using trusted delivery partners.
- All orders are processed and shipped from our facility in Quebec.
Delivery Time
- Processing time: 1–2 business days
- Shipping time: 3–4 business days, depending on your location
- You will receive a tracking number via email once your order has been shipped.
Please note: Delivery timelines are estimates and may vary slightly during peak periods, holidays, or due to unforeseen weather or courier delays.
Shipping Rates
- Shipping rates are automatically calculated at checkout based on your delivery location and order weight.
- Free shipping may be available on select promotions or minimum order amounts — check our homepage or banner offers for current deals.
Order Issues & Support
If you experience any issues with your shipment, including delays, missing items, or damaged packages, please contact our support team at info@cedarz.ca with your order number. We’ll be happy to assist you.
Thank you for choosing Cedarz — where natural care meets dependable delivery.
Your wellness journey starts with a smooth, secure shipping experience.
